REFUND POLICY
We want you to be 100% satisfied with your purchase from Offthedrip. If you are not satisfied with our product, you can choose to return your order to us for a full refund as long as the following conditions are met:
contact@Offthedrip.com
Return:
Yes, We accept returns.
You are still within the first 30 days of your order being shipped.
Your order is returned in its original condition (product, packaging, miscellaneous items such as instruction sheets, etc. all in original condition and intact).
Please get in touch with us if you’d like to request a return. If the above conditions have been met, and your return is authorized, we will issue your refund (once we receive the returned order).
How long does it take to process a return?
Refund:
Credit card refunds usually take 5-10 business days to appear on your statement.
if you are looking for an exchange for a faulty product please contact us via our contact us page and we will organize a FREE exchange!
Contact Information:
E-mail: contact@Offthedrip.com
Contact Number:+44 (1) 34 32 66 55
Address: St Ann’s Rd, London W11 4DR, UK