Note:
Due to the large number of orders and the impact of the Covid Pandemic, we are experiencing slower than usual delivery times. We appreciate your patience. Orders from the USA have been impacted more than other countries during this time. We hope for things to get back to normal in the near future.
HOW MUCH DOES SHIPPING COST?
Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.
Standard Shipping in USA
FREE SHIPPING FOR ALL ORDERS
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
| Shipping Country | Estimated delivery time | Price |
| USA | 11 to 15 business days | Free Shipping |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@Offthedrip.com
with your name and order number, and we will look into it for you.
To track your order please click here
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at contact@Offthedrip.com
with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. Check our return policy here
If you have any further questions, please don’t hesitate to contact us at contact@Offthedrip.com
Contact Information:
E-mail: contact@Offthedrip.com
Contact Number:+44 (1) 34 32 66 55
Address: St Ann’s Rd, London W11 4DR, UK